Privacy Policy

Last updated: March 2026 — Layne James Holdings™ LLC, Dallas, Texas

1. Information We Collect

We collect information you provide directly: name, email address, company name, and message content when you contact us through our website or platforms. For our SaaS platforms, we collect account information, business data you input, and usage analytics.

2. How We Use Your Information

We use your information to: operate and improve our platforms, process transactions, communicate with you, provide customer support, and comply with legal obligations. We do not sell your personal information to third parties.

3. Data Storage and Security

Your data is stored on secure, third-party cloud infrastructure (Google Cloud Platform / Firebase). We implement industry-standard security measures including encryption in transit, access controls, and regular security audits. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

Our platforms integrate with third-party services including Stripe (payment processing), Google Cloud (infrastructure), and other service providers. These providers have their own privacy policies. We recommend reviewing them. We only share the minimum data necessary for these services to function.

5. AI and Data Processing

Our platforms use artificial intelligence to provide features and insights. AI processing occurs on our servers. We do not sell, share, or disclose your personal data to third-party AI providers. Aggregated, anonymized data may be used to improve platform features.

6. Your Rights

You have the right to: access your personal data, request correction of inaccurate data, request deletion of your data, and export your data. To exercise these rights, contact us at info@laynejamesholdings.com.

7. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA): the right to know what personal information we collect, the right to request deletion, the right to opt out of the sale of personal information (we do not sell personal information), and the right to non-discrimination for exercising your rights. To make a request, email info@laynejamesholdings.com with "CCPA Request" in the subject line.

8. Data Retention

We retain your data for as long as your account is active or as needed to provide Services. Contact form submissions are retained for business purposes. You may request deletion at any time.

9. Cookies and Analytics

Our websites use Google Analytics (provided by Google LLC) to collect anonymous usage data such as pages visited, time on site, and general geographic location. Google Analytics uses cookies to distinguish unique users. This data helps us understand how visitors use our websites and improve our services. We do not use tracking cookies for advertising purposes. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

10. Children

Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11. Changes

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.

12. Contact

For privacy questions: info@laynejamesholdings.com — Layne James Holdings™ LLC, Dallas, Texas.